Here are some frequently asked questions about our company and our products
Q.: How many years have you been in slitter/rewinder/converting industry?
A.: We have been in this field for more than 8 years.Since 2010 our company established till now, it’s around 8 years. We focus on slitter/rewinder/converting machines,focus in slitting machine and packing industry from the beginning we establish.
Q.: How many slitter rewinder do you sell per year?
A.: We sell about 50-80 pcs all kinds slitter rewinders each year, from the last 8 years, we have been sold more than hundreds of slitter rewinders around the world,we have rich experience and are very professional in slitter rewinder industry.
Q.: Where have you been sold your machines?
A.: 40% of our market is in North America and South America, including USA,Canada,Mexico,Cost Rico,Brazil,Chile and so on.
30% of our market is in Europe,including Germany,France,Italy,Holland,Switzerland,Hungary,Greec,Poland and so on.
The rest 30% of market in Asia,Africa,the Middle East, like Korea,Malaysia,Russia,South Africa,Iran,UAE and so on.
Q: What kind of slitter/rewinder/converting machine do you sell?
A.: We are focus on following industry:
a. Primary Film(BOPP,PET,BOPET,PVC and so on),Laminates Materials
b. Hot Stamping Foil,Cold Foil,Metalized Foil,Aluminum Foil
c. Thermal Paper Paper
d. TTR(barcode ribbon,coding foil,fax ribbon)
e. Automatic Solution for packing,label,industry
Q.: How many people do you have?
A.: We total have more than 30 people, including sales team,factory worker,engineer,after-sales service and so on.Our sales,import and export team is in center of city, the factory is at side of city.
Q. :Do you have any agent in other country?
A. : We have no exclusive agent in other country, but we are open and welcome the one who would like to be our partner. Even we have no exclusive agent,but we have some agents who help us sell machines in other country, please contact us for more information if you need to know.
Q.: What does your factory do regards quality control ?
A.: We pay high attention to quality control from very beginning to the very end, fully check and test before shipment.
We suggest our customer prepare enough material to make test in our factory to ensure the quality of the machine before shipment.
Q.: Where is your factory loacted and how can I visit there?
A.: Our Film/Paper/Laminates Material Slitter Rewinder factory is located at Hangzhou, China. You can fly to Hangzhou Airport Directly or take fast train from Shanghai.We will arrange to pick you up from train station or airport.
Our thermal paper slitter rewinder factory is located at Shanghai,it takes around 1 and half hour from Pu Dong(PVG) air port, we can arrange to pick you up from airport or train station.
Q.: What after sales-service or guarantee can you provide ?
A.: One year guarantee for key parts of machine, machine installing and operate training service, whole-life free technical support, and regular routine inspection in our customer factory.
Q.: There are so many cheaper price slitters/rewinders, why should we choose you ?
A.: This is a very very classical question.
Firstly, you always can find cheaper price machine in China, no lowest but always lower price.However, please keep in mind that you are buying a machine which needs to work stably 5-25 years or even longer. The most important factors is the machine should be perfect performance, stable working, professional design,long life. We are 100% sure that cheaper machine can not meet the above point, what do you think?
Secondly, China is much more different from 10 years ago, it is impossible to produce everything with lower price. Today, Lower Price = Lower Quality.
Thirdly,cheaper price machine always bring many troubles:
If a machine breaks each month,what’s the repair cost ?
If a machine breaks very often, you lose your customers, what’s the cost?
If a machine only use 1 year, which is cheaper:
10000USD =1 Year
50000USD =20 Years
So please buy from professional producer with reasonable price.
Q : Why should we choose you?
a. 8 years experience, more than hundreds slitter/rewinder and other machines around the worlds are our highest glory,reputation and credit;
b. Professional and complete and cautious after-sales service
c. Strongly design team which have more than 20 years experience and can help you solve all the problems.
d. Regular on-site routine inspection.
e. Whole-Life free technical support.